Kleiman HR Exchange

About this website. . .

Kleiman HRExchange is a free website and daily blog that focuses on helping businesses that depend on an hourly workforce to deliver their products and services. We provide best practice information, a wide-ranging knowledge base and numerous resources for those responsible for recruiting, hiring, and retaining frontline, hourly employees.
When you join our community by becoming a member, you will also have free access to our "Members Only" page where you can download unique employment forms and Webinar slides as well as special reports and white papers.
Kleiman HRExchange is the place to meet, share, and learn from both your peers and our team of experts led for over 30 years by Mel Kleiman, CSP.

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September 2, 2009 from 10pm to 11:30pm

Hire Tough, Manage Easy

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Blog Posts

Question of the week...

Here is a question I picked up this week at the SHRM annual meeting at a session I attended by Greg Smith. This is one you should ask every one of the people who work for you --- even ask it of yourself .

"What is it that you are over due?" It could be a raise, the next new computer, more time with my boss, or maybe even a performance review. If you don't ask, you will not know what your people feel that they are missing or being left out of.

Posted by Mel Kleiman on July 3, 2009 at 7:00am

How to handle a telephone request for references

What should supervisors or managers do when they receive a telephone call requesting information on an existing or former employee?

1. Request the identity of the caller. Take the caller's name and telephone number so that the information provided by the caller can be confirmed as accurate. (Instead of giving reference immediately, tell the caller you will call them back after you get approval from the employee or ex-employee to release information.)
2. Ask why the information is being sought.… Continue

Posted by Mel Kleiman on July 2, 2009 at 7:00am

The New Big Lie On Application Blanks And Resumes

Desperate applicants do desperate things and now we have the new big lie. It is an new twist on an old lie. Applicants for jobs are no longer inflating their salary, job title, education and responsibilities --- they are deflating them. Since many mangers do not want to hire people who they feel are over-qualified and many applicants are looking for any job just to have some kind of income, we're seeing applicants report a lower salary than they were making, changing job titles, and leaving degr… Continue

Posted by Mel Kleiman on July 1, 2009 at 7:00am

Forum

Looking for performance review form

Does anyone have a good performance review form they are willing to share? Looking for both frontline and managerial.

Started by Mel Kleiman in Sample Title May 28.

What is the productivity difference between an "A' employee and a "C' employee doing the same job? 1 Reply

Has anyone done a study of the difference between a frontline"A" employee and a "C" employee? In one of the Convenience Store companies I worked with, when we moved an A employee to a store that h...

Tagged: management, frontline employees, productivity

Started by Mel Kleiman in Uncategorized. Last reply by Lisa Roberts May 20.

What is your organization doing to motivate and retain great frontline employees in today's economy?

What actions are you and your managers taking to show your frontline employees how valuable they are in today's tough economy?

Tagged: Management

Started by Mel Kleiman in Sample Title May 14.

Webstore for HR and T&D Resources

We're new and no one knows we're there! Help me get the word out: www.ReadyToManage.com has courses you can download, modify and make your own (why create your own content when we've done it for yo...

Started by Anne Sandberg in Uncategorized Mar 31.

Maximum Impact 2009 - Austin, Texas

The Maximum Impact Simulcast is a one-day leadership event, featuring a premiere collective of brilliant minds intent on communicating the art and science of whole leadership. By attending the Max...

Tagged: training, workshop, networking, leadership, development

Started by krwilliams in Uncategorized Mar 31.