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Mel Kleiman What hidden talents exist in your organization?

In his spare time, Henry is a graphic designer with some real expertise in YouTube and social media. Jerry is getting a degree in accounting and will graduate at the end of the next semester. Letta has a business on the side where she helps the elderly with things they want done. She has four customers. At the age of 17, Ryan used to own his own business with 12 employees, but, at 19, thought he should get a degree so he sold it. He is now 22, still going for the degree and working as a bartende… Continue

Added by Mel Kleiman on February 8, 2010 at 7:00am — 1 Comment

Mel Kleiman Some companies fire via Twitter and some people quit via Twitter...

Sun Microsystems CEO Jonathan Schwartz announced his resignation via a Twitter haiku late Wednesday, adding a poetic flourish to the end of his company.

"Financial crisis/Stalled too many customers/CEO no more," he wrote

Read more:

… Continue

Added by Mel Kleiman on February 6, 2010 at 7:00am — No Comments

Mel Kleiman What It's Like in the Trenches

The new CBS reality series, Undercover Boss, promises to give managers nationwide a new appreciation for their frontline, hourly employees. Each week a different executive will leave the comfort of their corner office for an undercover mission to examine the inner workings of their company. While training to work alongside their employees, they will see the effects their decisions have on others, where the problems lie within their organization, and get an up-close look at both th… Continue

Added by Mel Kleiman on February 5, 2010 at 11:26am — No Comments

Mel Kleiman The secret that helps employees like their jobs...

A study, published in early 2010 in the Journal of Social and Clinical Psychology, reports that people experience better moods, greater vitality, and fewer aches and pains from Friday evening to Sunday afternoon. It’s called "the weekend effect. ‘’ This effect is mostly associated with the freedom people have to choose their activities and the opportunities they have to spend time with their loved ones. That’s in contrast with the nearly total lack of freedom people have in most jobs and… Continue

Added by Mel Kleiman on February 4, 2010 at 7:00am — No Comments

Mel Kleiman Peanuts asks: "When was the last time you allowed a new employee to eat alone?"

Peanuts" Continue

Added by Mel Kleiman on February 3, 2010 at 7:00am — No Comments

Mel Kleiman Bureau of Labor Statistics only 20,000,000 employees wrong.

In 2003, the Bureau of Labor Statistics reported that by 2010 we would be 10,000,000 employees short in this country. In 2010, the Bureau of Labor Statistics reports that we have an additional 10,000,000 people out of work. The Bureau of Labor Statistics may be good at reporting the numbers, but they are not good and projecting the numbers. Are you taking advantage of the current availablity of some great employees? Continue

Added by Mel Kleiman on February 2, 2010 at 7:00am — No Comments

Mel Kleiman The "War for Talent" has turned into a "War for Jobs"

Have you built a hiring system based on the new reality? Eighteen months ago, everyone was talking about the War for Talent. Now, everyone is a talking about the War for Jobs. Today, we're faced with major unemployment, major under-employment, and major job dissatisfaction, Applicants are desperate and desperate people do desperate things. Today, more than ever, you need a hiring system that is not based on gut feel and first impressions, but on facts and evidence. The screening… Continue

Added by Mel Kleiman on February 1, 2010 at 7:00am — No Comments

Mel Kleiman How much time did you waste today?

It seems to be getting easier and easier to waste time. The other day I got a blog from one of the most popular blogger's on the web. Her subject was useless things you end up getting on the web and then she gave examples. Yes, every one of the things she wrote about was useless and every one of the things I took the time to read was useless. Yet, I took the time to read them even though she said upfront that everything she was writing about was useless. However, I have learned a few things fr… Continue

Added by Mel Kleiman on January 29, 2010 at 7:00am — No Comments

Mel Kleiman If you don't know where you're going, any road will take you there.

When it comes to employees: What are your recruiting objectives? What are your hiring objectives? What are your employee policy objectives? What are your training and development objectives? What are your retention objectives? Continue

Added by Mel Kleiman on January 28, 2010 at 7:00am — No Comments

Mel Kleiman The top 10 ways to keep your best employees motivated in today's taxing times.

10. Recognize good work and do it every day. (Napoleon said, “I cannot get people to die for money, but I can get them to die for a ribbon.”) 9. Communicate, communicate, communicate. (Good news or bad, it doesn't matter, but, if you don’t keep them in the loop, they will make up their own stories/reasons.) 8. Find out what activities your people like to do and give them more of it. 7. Find ways to make work fun. (Yes, hard work can be fun too.) 6. Give them more to do. (Keep things interesting… Continue

Added by Mel Kleiman on January 27, 2010 at 7:00am — No Comments

Mel Kleiman ?'s every manager should be asking all of the time

If you want your employees to be highly engaged and motivated, here are some questions you need to be asking all of the time: What should we START doing? What should we STOP doing? What should we KEEP doing? Why did you come to work here in the first place? Why do you STAY? What is your dream job? What can we do to make your job BETTER? When do you feel most appreciated for what you do? How do you like to be recognized? What are you overdue for? What prevents you from doing the best you can? Wh… Continue

Added by Mel Kleiman on January 26, 2010 at 7:00am — 2 Comments

Mel Kleiman Do you take the time to think of the consequences before you click "Send?"

The email below was sent to me by one of my clients who thought I would appreciate the message since I had worked with the same writer a number of years ago. She did something very similar to me. I wonder if the problem is the customers or the supplier? Joan, I can prove I sent the invoice to Max as the email to which it was attached is still in my sent file; so obviously he failed to forward it to you or you failed to process it. I did my job, which was conducting the interviews and writing… Continue

Added by Mel Kleiman on January 25, 2010 at 7:00am — No Comments

Mel Kleiman It's not the competition or the economy that will kill you

When you focus on the economy and the competition, you are focusing on the wrong things. (You cannot do any thing about either of them anyway.) Focus your efforts instead on the things you can control and affect --- your customers and your employees. Customers and employees do things for their own reasons, not yours. Do you know why people give you their business? Do you understand why your best customers buy from you and why your best employees continue to work for you? Is it for your great pr… Continue

Added by Mel Kleiman on January 22, 2010 at 7:00am — No Comments

Mel Kleiman When you ask the usual questions, all you'll get are prepared answers

The follow was taken from a recent article entitled: "How to Ace an Interview." (This is one of the main reasons many of us keep hiring great applicants instead of great employees.) "When you practice your answers and put together your cheat sheet, you should think about questions that are traditionally asked in job interviews, such as: • Tell me about yourself. • What are your strengths and weaknesses? • Where do you see yourself in 1/5/10 years? • What is your leadership style? Please give a… Continue

Added by Mel Kleiman on January 21, 2010 at 7:00am — 2 Comments

Mel Kleiman Never interview with a resume in front of you.

If you interview with the resume in front of you, you allow the applicant to control the interview. Think about it, if you were preparing a resume, you would only put the items on it that would present a positive picture of your strengths. This is exactly what the applicant is doing. Instead, build your question set around the things you want to know, not to confirm the things listed on the resume. Resumes give you what the applicants want you to know. Application blanks give you what you want… Continue

Added by Mel Kleiman on January 20, 2010 at 7:00am — 1 Comment

Mel Kleiman What would happen to your bottom line if you hired more A-Players?

A recent comment by Lou Adler at www.recruiterwall.com talks about the fact that an A-Player will be some 30% more productive than a C-Player. Our reseacher with clients over the years has proven this out and, in many cases, the profit to the bottom line from A-Players has been even greater that the 30% more efficency number. If you hire just 100 new employees a year and you develop a system that increases the number of A -Payers from 10% to 20%, just… Continue

Added by Mel Kleiman on January 19, 2010 at 7:00am — No Comments

Mel Kleiman Gold Stars Really Do Work

With so many reward and recognition programs out there, it’s a wonder that some employers either forget to incorporate them into their human relations programs or don’t bother to find the most effective way of using them at all. While there are many options for employee recognition, there are those managers who aren’t entirely sold on just how effective they really are. It might seem strange to think some of the most effectiv employee motivators have little or nothing to do with money. Money, i… Continue

Added by Mel Kleiman on January 18, 2010 at 7:00am — 1 Comment

Mel Kleiman One light bulb at a time...

This was recently passed on to me by one of our KleimanHR members and I thought it was worth posting. You may have already received it or read it some place else, but, if not, it is worth the time. A high school physics teacher once told her students that while one grasshopper on the railroad tracks wouldn't slow a train very much, a billion of them would. With that thought in mind, read on. "Check out the following. I can verify this because I was in Lowe's the other day and just for the heck… Continue

Added by Mel Kleiman on January 15, 2010 at 7:00am — No Comments

Mel Kleiman How would you answer your own interviewing questions?

Would you hire you? Would you promote yourself? Here is a quick self-check of how well you are doing your job and whether you are ready for a promotion. Take the best interview questions you have for selecting a manager and interview yourself. Be brutally honest, even take the time to write them out, no one else is going to hear or see your answers. Here are some sample questions to get you started: If I were to talk to the people who report to you now, how would they describe your managem… Continue

Added by Mel Kleiman on January 14, 2010 at 7:00am — No Comments

Mel Kleiman Question of the day...

"Would your present hiring system attract, identify, and get your present best performers to come to work for you?" When was the last time you "secret shopped" your present hiring system to see how well it is working and how applicants are being handled? Continue

Added by Mel Kleiman on January 13, 2010 at 7:00am — No Comments

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